Legal
Refund Policy
This policy explains how refunds are processed for booking amounts, advance payments, and construction milestones under engagements with Urban Next Developer.
Introduction
We aim to make every engagement transparent and fair. This Refund Policy outlines the conditions under which refunds may be issued by Urban Next Developer.
Booking Cancellation
A booking amount confirms your project slot in our execution pipeline. If you choose to cancel before any design, engineering, or execution work has commenced, you may request a refund subject to the deductions described below.
Refund Eligibility
- Cancellation within 7 days of booking — eligible for refund after deducting administrative and consultation charges
- Cancellation after design or engineering work has started — refund proportional to work not yet executed
- Cancellation after execution has commenced — governed by the signed project agreement
Refund Timeline
Approved refunds are processed within 15–30 business days from the date of confirmation, through the original mode of payment.
Non-Refundable Services
- Site visits, surveys, and feasibility studies already completed
- Architectural and structural design work already delivered
- Statutory approval fees and government charges paid on your behalf
- Materials already procured or fabricated specifically for your project
Refund Processing
Refunds are credited only to the originating bank account or payment instrument. Any applicable taxes, payment gateway fees, or third-party charges incurred at the time of payment are non-refundable.
Project Cancellation Terms
Once a construction project is under execution, cancellation, settlement, and material handover are governed exclusively by the terms of the signed project agreement.
Contact Information
For refund requests or questions, write to accounts@urbannextdeveloper.com.
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